Terms and conditions for service use

Please read these terms carefully before using our website or engaging our services. By accessing this site, you agree to these terms.

September 8, 2025

Acceptance of terms

By accessing or using our services, you agree to comply with these terms and all applicable regulations. If you do not agree, please refrain from using our site.

Definitions

The following definitions clarify terms used throughout these conditions:

  • ‘Services’ means the consultation and support we provide through our website or team.
  • ‘User’ refers to any individual accessing or interacting with the website or our services.
  • ‘Content’ covers all information, materials, and resources available on this site.
  • ‘Agreement’ means these Terms and Conditions of use.

Service usage guidelines

You agree to use our services for lawful purposes and in accordance with all applicable regulations.

Eligibility

Our services are intended for Australian residents aged 18 and over. Users from outside Australia should confirm local laws.

You must be 18 years or older to use our services.

User responsibilities

You are responsible for keeping your information accurate and complying with these terms.

  • Provide truthful and complete information during consultations.
  • Maintain confidentiality of your account and communication details.
  • Use our resources and guidance appropriately and lawfully.
  • Notify us of any unauthorised use or security concerns.

Prohibited uses

You must not misuse the website or services.

  • Engage in unlawful, fraudulent, or misleading activities through our site or services.
  • Attempt to interfere with or compromise our security systems.
  • Use content for commercial gain without consent.
  • Distribute harmful software or disruptive technologies via our platform.
  • Impersonate our team or misrepresent your association with us.

Intellectual property rights

All content, branding, and materials on this site belong to novarionexa or its licensors. You may not reproduce or use materials without permission, except as allowed by law.

User content

If you share content with us, you confirm you have rights to do so and grant us permission to use it as needed to provide services.

Your rights regarding content:

You retain ownership of your content, but allow us to use it for service delivery.

Privacy and personal information

Our Privacy Policy explains how we handle your information. Please review it to understand your rights and our practices. Read Privacy Policy

Disclaimer and limitations

Information is general in nature and not tailored advice. See our Disclaimer for more detail.

Important notice:

We do not provide investment or legal advice. Results may vary and past performance does not guarantee future outcomes.

Limitation of liability

We are not liable for direct or indirect losses resulting from use of our site or services.

Indemnification

You agree to indemnify us from claims arising from misuse or breach of these terms.

Dispute resolution process

We encourage resolving disputes directly. Contact us before seeking external resolution.

Arbitration

Disputes not resolved directly may be referred to arbitration in Australia.

Arbitration decisions are final under Australian law.

Online dispute resolution

If you are in the EU, you may use ODR for cross-border disputes involving online services.

Learn more about ODR: Learn more about ODR

Applicable law and jurisdiction

Australian law applies to these terms and all related matters.

Termination

We may suspend or end your access for breaches of these terms or legal reasons.

Modifications

We may update these terms at any time. Continued use means acceptance of changes.

Severability

If any term is found invalid, remaining terms remain in effect.

Entire agreement

These terms and related policies form the entire agreement between you and novarionexa.

Contact details for terms

For questions about these terms, please contact us below.

Email address: content@novarionexa.com

Phone number: +61.2.3084.8910

Office address: 265 King Street, Newcastle, NSW 2300 Australia

Effective date of these terms: September 8, 2025

Version: 1.3