Privacy policy and data protection

Your privacy is a top priority at novarionexa. This policy outlines how we collect, use, and protect your personal information.

Information we collect

We collect only information necessary to provide and improve our services.

• Contact details provided when you reach out through our website or forms.
• Details shared during consultations or other communications.
• Technical information like IP address and browser type for security and analytics.
• Usage data to understand how our website is accessed and used.

How we use your information

We use your information to deliver services and communicate with you effectively.

• Respond to your enquiries and requests for information.
• Schedule and manage consultations or services.
• Improve our website experience and security.
• Comply with legal and regulatory obligations.

Legal basis for processing

We rely on legal grounds as required under Australian law.

Your information is processed with your consent, to perform our services, or to comply with legal requirements. We do not use your details for unrelated purposes.

Sharing your data

We only share information when necessary and with trusted parties.

• With service providers who assist in delivering our services securely and efficiently.
• When required for legal compliance or regulatory obligations.
• If necessary to protect our rights, users, or as part of business transitions.

Data security

We protect your information using industry-standard security measures and regularly review these practices. While we strive to keep data secure, no method is fully guaranteed. Please contact us if you have concerns.

Your privacy rights

You can access, update, or request deletion of your data as permitted by law.

• Request access to your personal information held by us.
• Request corrections to inaccurate or outdated information.
• Request deletion of data, subject to legal requirements.
• Object to certain types of processing activities.

Cookies and tracking

We use cookies to enhance your experience, understand usage, and improve functionality. See our Cookie Policy for more details.

Read Cookie Policy Read Cookie Policy

Contact us

If you have privacy questions or requests, please contact us using the details below.

Privacy policy changes

We may update this policy from time to time. Please revisit to stay informed about our practices.